My form message are not going to my mail box

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    Asked on August 23, 2013 at 05:26 AM


    Both of my form messages are not working, I have ran a number of tests and they are not forwarding on to my chosen email address.


    Please could you email me back at as the email address for this account is only a generic client email address.

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    Answered on August 23, 2013 at 05:37 AM


    On checking your email Id it is in our bounce list for reason:

    Reason(s) : 5.3.0 - Other mail system problem 550-'Administrative prohibition'

    I have removed the email from your bounce hence you should be able to receive your submissions normally.
    Please go through this article to avoid having this issue from reoccurring.

    Do let us know if you need further assistance.