- cellunlockerorgAsked on August 23, 2013 at 08:42 AM
I am just informing you that your service is really sucks and customer support is poor... how can you expected to have a system and not even a live support or a telephone number we can call when we have problems..
I just did a test again received payments from paypal but didn't get the email from jot-form in email at email@example.com with information fill out either no notification email was send to customer... Please note everything was working perfect all the other times is just up to yesterday i start getting this problem...
Please let me know if you guys can fix it or not... am not technical so dont ask me to do things i dont know anything about... you can log into my account at:
Jotform : Username: firstname.lastname@example.org if you need the pass to get stuff fix let me know...
Please guys do better than this its a business am running...
Am going to be honest i get over 2000 sales a month... I was just testing your system to see how good it was to be on it but seems as if you guys can solve a simple problem... am going to give you all 1-24hrs to get this fix on all my forms if by tomorrow its not working good i will be closing my accounts and be going with someone else...
Kemron Bacchus- CEO
Quick & Easy Mobile UnlockingPage URL:
- KadeJMAnswered on August 23, 2013 at 02:20 PM
Hello, I've addressed your issue in detail along with your concerns in this single thread found here: http://www.jotform.com/answers/259601-Will-be-closing-my-account-soon-#0. In the future we ask that you please do not open up multiple threads as this will not get you a faster response since it only creates more confusion in responses for everyone. We reply to issues and questions as soon as we can in the order they are received.