What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Grid report will show ALL the fields rather than the selected ones

    Asked by playtva on August 23, 2013 at 03:33 PM

    It's showing ALL of the fields from my submissions some of which have peronsal info for my members.  These fields are not checked in the report setup.  Please help.  I have 150 volleyball teams playing tomorrow in a beach tournament and need this fixed.  steveb@playtva.org

    grid report Submissions checked
  • Profile Image

    Answered by jeanettebmz on August 23, 2013 at 07:38 PM

    This issue has already been reported and I am also reporting yours and also sending an urgent message to our developers

  • Profile Image

    Answered by aloysius on August 24, 2013 at 02:25 AM

    We are still having this issue and need resolution quickly or will be moving two paid accounts away from jotform.

  • Profile Image
    JotForm Support

    Answered by alp_deniz on August 24, 2013 at 06:24 AM

    I am so sorry for the inconvenience. It is now fixed. Please let us know if you have further problems. 

    Kind regards

  • Profile Image

    Answered by char2460 on August 24, 2013 at 02:43 PM
    Thank you. It looks fine now.