Google Sheet integration: Update submission data inquiry

TREF_forms
Asked on September 28, 2020 at 02:38 PM

Hello,
For submissions that are updated or deleted through Jotform, are these corresponding submissions on an integrated Google Sheets document updated as well?
This does not seem to be our experience.

This is a re-post of a comment on How to Integrate Forms with Google Sheets
Michael

Jotform Support

Answered on September 28, 2020 at 08:21 PM

I'm afraid that deleting a submission in your form will not update the Google Sheet your form is integrated with.
Updating the submissions by editing, on the other hand, will also update the data that was sent to Google Sheet when the form was submitted initially.
If this is not what is happening on your end, may I suggest that you provide us the link to your form you are experiencing the issue with, please? You may also provide us an example scenario or an instance where you experienced the issue. If you need to include a screenshot to help you explain the issue, you may follow the instructions in this guide.
How-to-Post-Screenshots-to-Our-Support-Forum
We will wait for your response.
TREF_forms
Answered on September 29, 2020 at 02:02 PM

Thank you so much. This solves my question precisely. I was unaware that modifying a submission automatically updates the document.