What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms NOT working??!!

    Asked by Heather on August 25, 2013 at 04:51 PM

    NONE of my forms are working! My email is blowing up, we use these forms VERY regularly and depend on them a great deal- can we at least please be notified if something is going on / being updated /what the downtime will be??

    We are getting this message : 

    We're sorry, but something went wrong.

    We've been notified about this issue and we'll take a look at it shortly.

    Page URL:
    https://www.facebook.com/sugargritsmodels/app_128953167177144

    forms not working My Forms email message Updated
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    JotForm Support

    Answered by EltonCris on August 25, 2013 at 07:47 PM

    Hi Heather,

    Do you still have problem with your forms? It might be temporary but so far I never experienced such. I just tested your form here and it works just fine.

    Let us know if you still have difficulties so we can assist you further. Thank you!