What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Help! Can't paste my code into my Index!!

    Asked by sdickinson20 on August 25, 2013 at 06:55 PM

    I know this sounds stupid...I am not computer illerate. I am highlighting, coping, and then trying to paste into my "Edit tab" are area, and the code will not paste. What am I doing wrong??? I tried to type in the whole code manually and it did not put my enitre form on the page when clicked into. Please help, trying to get the last step done and don't know what to do!

    Page URL:
    http://form.jotform.us/form/32366042161142

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    JotForm Support

    Answered by Goldo on August 25, 2013 at 08:37 PM

    I'm not sure what is happening on your side but you should be able to copy and paste the code. Try copy and pasting the code below, and adjust the height or width which is highlighted on the code to suit your websites layout.

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//support.jotform.com/form/32366042161142" frameborder="0" style="width:100%; height:5120px; border:none;" scrolling="no"></iframe>

    After which provide us the website url so we can check.

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    Answered by sdickinson20 on August 25, 2013 at 09:09 PM

    It still isn't letting me. I am only trying to put this on a fb page while using static HTML. I don't know what I can be doing wrong

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    JotForm Support

    Answered by Goldo on August 25, 2013 at 09:35 PM

    Are you sure you have saved and published? Highlight the code and Press CTRL + C to copy and Press CTRL + V to paste.

    See this guide: http://www.jotform.com/help/22-Adding-Form-to-Facebook

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    Answered by sdickinson20 on August 25, 2013 at 09:39 PM

    That worked!! Thank you! Not sure where the issue was but you solved it for me!! Thank you!

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    JotForm Support

    Answered by Goldo on August 25, 2013 at 10:15 PM

    Great! Glad that worked for you. It's our pleasure, feel free to let us know if you have questions.