What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Premium Service

    Asked by Kayotick on May 17, 2011 at 02:22 PM

    Username:  Kayotick

    I have paid the $9.95 for the premium service. Can I cancel right away and just use the premium for 30 days?

    Thank you,


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    Answered by allanftd on May 17, 2011 at 07:00 PM

    Hi Josh,

    Thanks for using our Premium Service. We would recommend that you keep your account active until before the end of your 1st month subscription to avoid any inconvenience. However, you can cancel your subscription right away since the payment you made for your Premium Service is good for 1 month, regardless of your decision to cancel it earlier or not. 

    Please let us know if we can be of further assistance. Thank you for using JotForm!