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    How to remove Credit Card info when 100% coupon discount given

    Asked by dkshaw on August 26, 2013 at 01:35 PM

    I am using the stripe integration and if I were to give a 100% discount coupon to a user I would like it if they didnt need to put in any credit card information. Am I missing how to do this? Right now the user still has to give their credit card info if the final price is $0.

    credit card
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    JotForm Support

    Answered by Welvin on August 26, 2013 at 02:19 PM

    Hi,

    Good day! Unfortunately, that is not possible. I recommend using our basic Text Box as your coupon box and apply conditional logic to hide the Payment Field if the correct code is applied.

    Example form: http://form.jotformpro.com/form/30663570401951 (coupon code: 11)

    Let us know if you need any further assistance.

    Thanks

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    JotForm Support

    Answered by Welvin on August 26, 2013 at 02:23 PM

    Only apply the coupon codes using text box field for those coupon with 100% discount. Those coupon with certain discount either percentage or fix price should still use the coupon codes box feature from Payment field.

    Thanks