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rcrowing1Asked on September 30, 2020 at 2:58 PM
I have several embedded PDF forms on my web page. They all have a normal amount of space at the top of the page except for one. You have to scroll down a ways to even find the form. How do I get rid of the extra space? Why is it different than my other forms?
Here is the link to the web page where the form is embedded: https://www.rosecityrowing.org/programs/FeeWaiver.php
Here is the link to the JotForm: https://form.jotform.com/202517702886055
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Jimmy_DReplied on September 30, 2020 at 8:26 PM
This happens because of the Length/height of the form.
To resolve the issue, you can change the height on the iframe code and enable set Scrolling to "yes".
<iframe title="Fee Waiver Application" src="" allowtransparency="true" allow="geolocation; microphone; camera" allowfullscreen="true" name="202517702886055" id="202517702886055" style="width: 10px; min-width: 100%; display: block; overflow: hidden; border: none; height: 700px;" scrolling="yes"></iframe>
Another alternative is to add page breaks to the form to make it shorter
Kindly try these and let us know should the issue persists.
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rcrowing1Replied on September 30, 2020 at 9:28 PMThank you. I have never used the iFrame so not sure how to do this. Do I copy all this code to my web page and then make changes there? Does this replace the script?
On 09/30/2020 5:26 PM JotForm <noreply@jotform.com> wrote:
A new response has been received:
Answered by
Jimmy_D
This happens because of the Length/height of the form.
To resolve the issue, you can change the height on the iframe code and enable set Scrolling to "yes".
<iframe title="Fee Waiver Application" src="" allowtransparency="true" allow="geolocation; microphone; camera" allowfullscreen="true" name="202517702886055" id="202517702886055" style="width: 10px; min-width: 100%; display: block; overflow: hidden; border: none; height: 700px;" scrolling="yes"></iframe>
Another alternative is to add page breaks to the form to make it shorter
Kindly try these and let us know should the issue persists.
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Jimmy_DReplied on September 30, 2020 at 10:35 PM
Hi,
You can use the iframe code below and let us know if it works better.
<iframe id="JotFormIFrame-202517702886055" title="Fee Waiver Application" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/202517702886055" frameborder="0" style=" min-width: 100%; height:539px; border:none;" scrolling="yes" > </iframe>
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rcrowing1Replied on October 1, 2020 at 3:11 PM
OK, this worked! When I try to copy this from the iFrame section on the embed screen, there is a bunch of javascript text after the iFrame code. I had to delete all that to get it to work. Is that OK or will that have some other impact?
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Jimmy_DReplied on October 1, 2020 at 4:19 PM
I am glad to know it worked.
Removing the JavaScript Code will not impact the form in any way.
Feel free to reach out to us should you have any questions or concerns.
Regards,