Billing: My account ECONOMY renewal is not occuring.

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    jaures
    Asked on August 27, 2013 at 03:35 PM

    PLSE I dont know what is going wrong but my account is not renew today (to day is the last day).

     

    it seems that your system is not accessing my credit card information. plse help.

     

    the form should not be off tomorrow...your assistance is highly needed.

     

  • Profile Image
    khrisell
    Answered on August 27, 2013 at 04:55 PM

    Hello,

    Your account is in auto renewal every 28th of the month and should be renewed and charge you again this 28th of August.

    If it does not renew after 28th of August please let us know as soon as possible so that we could take action immediately. But as I can see on your account. there is nothing wrong and it is active.

    Please contact us if problem occurs after August 28, so that we could further investigate.

    Thank you.