My saved conditions are not working- URGENT

  • Profile Image
    kristyhunt
    Asked on August 27, 2013 at 05:03 PM

    If parent income is <80,000 and non-retirement assets is <$60,000, then text "use stategies for category 1" should show.

    Ifparent income is <80,000 and no retirement assets is not <$60,000, then text "use strategies for category 2" should show.

    If parent income is $80,001-$150,000, then text "use strategies for category 2" should show

    If parent income is >$150,001, then text "use strategies for category 3" should show

     

    THIS IS THE SECOND TIME I HAVE ASKED FOR HELP AND I NEED A RESPONSE PLEASE! URGENT

  • Profile Image
    abajan
    Answered on August 27, 2013 at 05:39 PM

    Hi Duane

    I'll check and see what could be wrong but did you see the reply posted by my colleague Jonathan in the other thread? Because you stated that this is the second time you have asked for help and need a response.

    Thanks

  • Profile Image
    abajan
    Answered on August 27, 2013 at 08:56 PM

    Hi again

    Please test this clone of the form and let us know if it works as you would like. Cloning this form and examining its conditions will show how the functionality in the first clone was achieved. You'll notice that an extra element (2a) was added. After much trial and error, this seemed to be the only way to avoid conflicting conditions. You'll also notice that the words "Less than" and "More than" were substituted for their equivalent symbols. Those symbols were affecting the conditions.

    Here's how to clone a form.

    Do let us know if you need further assistance.

  • Profile Image
    kristyhunt
    Answered on August 28, 2013 at 11:13 AM
    Oh, thank you so much. We did not see the post by Jonathan as the email got stuck in our work filter. We responded to his new form.

    Thank you,

    Kristy

    Kristy Hunt