Information missing in Pipedrive integration.

  • igorlamr
    Asked on October 1, 2020 at 11:18 PM

    Im trying to link my pipedrive with jotform...

    Name, surname and telephone went well

    but i have some created fields on the deal and when i choose to connect, even tough there say its connected the pipedrive doesnt show me this information when done with the forms

  • Kenneth JotForm Support
    Replied on October 2, 2020 at 2:22 AM

    Thank you for reaching support,

    I cloned and tested the form: and it seemed to work as expected with Pipedrive.

    Here is a screencast of the Pipedrive result:

    1601619617 5f76c6a1dda5f test test   Dea Screenshot 10

    Can you please tell us what are the missing data on the integration?

    In the meantime here is the guide:

    Also, I will clear your form cache so please disconnect/remove Pipedrive and re-integrate it back to the form again.

    Awaiting your response.