Information missing in Pipedrive integration.

igorlamr
Asked on October 01, 2020 at 11:18 PM

Im trying to link my pipedrive with jotform...
Name, surname and telephone went well
but i have some created fields on the deal and when i choose to connect, even tough there say its connected the pipedrive doesnt show me this information when done with the forms

This is a re-post of a comment on How to integrate Jotform with Pipedrive
Kenneth

Jotform Support

Answered on October 02, 2020 at 02:22 AM

Thank you for reaching support,
I cloned and tested the form: https://form.jotform.com/202736803780053 and it seemed to work as expected with Pipedrive.
Here is a screencast of the Pipedrive result:
Can you please tell us what are the missing data on the integration?
In the meantime here is the guide: https://www.jotform.com/help/580-How-to-integrate-JotForm-with-Pipedrive
Also, I will clear your form cache so please disconnect/remove Pipedrive and re-integrate it back to the form again.
Awaiting your response.
Best.