Incorrect information in notification

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    Asked on August 28, 2013 at 08:11 AM



    I'm interested in using your service, however, when testing contact details did not transfer? Can you explain, we need to test it.




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    Answered on August 28, 2013 at 08:52 AM

    Hi Frankie

    The details appear to be fine in the form's submission records but if you're referring to the notification, I checked it noticed that the fields don't correspond to those listed in the "Form Fields" menu.

    Example of Form Fields Menu

    Please delete the notification and replace it with a new one and let us know if doing so resolves the issue.

    It may also be worthwhile to browse the Form Emails section of our user guide.