What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Everything has disappeared

    Asked by sanlesslie on August 28, 2013 at 05:42 PM

    All my forms are gone, if I didnt visit today I wouldnt have known. I cant make them again what can i do? where did they go? Please help

    Suzanne

    Page URL:
    http://www.historicalfamilies.com

  • Profile Image

    Answered by pinoytech on August 28, 2013 at 06:57 PM

    Hi Suzanne,

    I've check your account and I was able to see all your forms. Please take a look at this video: http://www.screencast.com/t/mQsE1B6RR

    Have you tried already clearing your browser cache and cookies? If not, can you please give a try?

    Thank you!

  • Profile Image

    Answered by sanlesslie on August 28, 2013 at 08:55 PM
    I'm sorry I wasn't signed in. Thank you for being nice
    Suzanne
  • Profile Image

    Answered by jedcadorna on August 28, 2013 at 09:00 PM

    Hi Suzanne, On behalf of my colleague pinoytech we are happy to assist you anytime. You can create a new ticket if you have any concerns in the future. Thanks,