Billing: How do I change the billing address?

  • Profile Image
    restodays
    Asked on August 29, 2013 at 04:13 AM

    I want to change the billing adress, but I don't find where to edit it.

    Thank you for your help.

  • Profile Image
    jedcadorna
    Answered on August 29, 2013 at 05:54 AM

    Hi,

    You can only change it by logging in to Plimus, our credit card payment gateway.

    1. Find your Plimus username in the email that was sent to you when you first paid for your subscription

    2. Reset you Plimus password by entering your email and your Plimus username in this page: https://secure.plimus.com/jsp/forgot_password.jsp?designId=1 

    3. Login to Plimus via this page: https://secure.plimus.com/jsp/account_login.jsp

    4. Go to My Account then click "Change" on the payment method column (far right side) of your active JotForm subscription

    5. Save the changes that you made.

     

    Hope this answers your question.

    Cheers! :)