What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What it means "Merchant country unsupported"? I'm in Madrid Spain.

    Asked by lauretpromociones on May 18, 2011 at 10:30 AM
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    Answered by allanftd on May 19, 2011 at 06:38 AM

    Hi lauretpromociones,

    Thank you for your messages. To speed up the investigation, may we ask which form are you referring to, as well as the payment gateway you used (Paypal, Google Checkout, 2CO, etc)?

    We shall await your response. Thank you for using JotForm!

    JOTFORM SUPPORT