What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why am I only seeing a text version of your website

    Asked by Eric on August 29, 2013 at 01:31 PM

    For some reason for the last couple of weeks I hvae only been able to access jotform.com through a text only version of your website on my computer at work.  I use chrome primarialy but have tried to use explorer to no avail.  Do you have any ideas on what I can do to rectify this?

  • Profile Image
    JotForm Support

    Answered by guilledutra on August 29, 2013 at 03:12 PM


    it seems that the CSS is not loading in your web browser, could you try by clearing your bowser cache and cookies and tray again, also try to follow this link http://max.jotfor.ms/min/g=indexCss&3.0.2325 if you cannot see any code may some antivirus/firewall or internet proxy server is blocking the CSS code of being loaded.

    hope it helps

    please let us know if you need further assistance