Why am I only seeing a text version of your website

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    Eric
    Asked on August 29, 2013 at 01:31 PM

    For some reason for the last couple of weeks I hvae only been able to access jotform.com through a text only version of your website on my computer at work.  I use chrome primarialy but have tried to use explorer to no avail.  Do you have any ideas on what I can do to rectify this?

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    guilledutra
    Answered on August 29, 2013 at 03:12 PM

    Hi, 

    it seems that the CSS is not loading in your web browser, could you try by clearing your bowser cache and cookies and tray again, also try to follow this link http://max.jotfor.ms/min/g=indexCss&3.0.2325 if you cannot see any code may some antivirus/firewall or internet proxy server is blocking the CSS code of being loaded.

    hope it helps

    please let us know if you need further assistance

    thanks