What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Searching for an older form we made

    Asked by wfcregistration on May 18, 2011 at 11:32 AM

    Don't remember trashing it, but we must have. It was rather complicated one...

    Do you have any way of retrieving older forms?

    Thanks,

    Brice Bohrer

    Westside Family Church

    Page URL:
    http://westsidefamilychurch.com/registration/canoetrip.html

  • Profile Image
    JotForm Support

    Answered by liyam on May 18, 2011 at 12:03 PM

    Hello Brice,

    I checked the source code of your site and it showed http://www.jotform.com/form/1510248173  Although I see this form http://www.jotform.com/form/11375633984 which has just been created today in your account.

    If the new form is good enough already and won't need the old form, just let us know.

    I will submit a ticket to the development team and let them handle this request.  Unfortunately, I cannot provide an exact timeframe to when your deleted form will be retrieved.

    Thank you for your patience.

    -Liyam

  • Profile Image

    Answered by wfcregistration on May 18, 2011 at 12:06 PM

    Thanks for the note. The one created today is our beginning to rebuild that old one. If the original one can be located that would still be ideal...

    http://www.jotform.com/form/1510248173

    thanks,

    Brice

  • Profile Image
    JotForm Support

    Answered by liyam on May 19, 2011 at 04:12 AM

    Thank you for this information, Brice.

    Warm regards,

    Liyam

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 20, 2011 at 03:40 AM

    I checked our recent backups but I was not able to find such form. I think it was deleted long time ago. So, it is not possible for us to get it back from backups.