What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
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Hello, to add a drop down menu on the form you can do the following:
First drag the Drop Down Menu item from the Form Tools on the left menu of your Form Editor
Highlight the Drop Down Menu item and select the options button as showned below:
Edit your lst as need, remember, press SHIFT+ENTER to enter a new line.
Once you click OK your Drop Down Menu should work properly.
Please try this out. And if you need further assistance, do let us know.