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    Asked on May 18, 2011 at 11:59 AM

    We have had a few applicants unable to submit their form.  They have an error message when they click on submit.  Can you please help me with this.


    Thank you,


    Shelby Akin



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    Answered on May 18, 2011 at 01:29 PM

    Hello Shelby,

    Did they specifically say what error they get when they click on submit? I checked this form https://www.jotform.com/10961838196 and it looks like it has a long list of fields and a lot of them are required too.

    It might be possible that the error that they're getting is the required field validation error. Tell them to fill up all fields that has an asterisk so that they will be able to submit the form.

    If they receive any other error messages than this:

    Please let us know. Thank you for your cooperation. I'll be awaiting your response.