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    questions regarding Paypal payment gateway

    Asked by citysightseeing on August 30, 2013 at 11:07 AM

    Hi guys

    I've noticed that the paypal payment gateway has changed. It no longer opens in a new tab, it does not have a "Cancel and return to the website" link option in its footer and it is requiring eveyone (even when simply paying with Credit Card) to create a paypal account - is this new regulations from Paypal?

    regards

    Nick

    Page URL:
    http://www.citysightseeing.gr/online-ticket/

    payment gateway create credit card
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    JotForm Support

    Answered by KadeJM on August 30, 2013 at 12:13 PM

    Hi Nick, I've checked your form and realized that what you mention. I believe we made a change to correct some of this as of a request not too long ago that I remember seeing a change on this for it. I think this needs to be enabled on your PayPal Account for this all to work and appear on your Form that is connected to your PayPal Account as well.

    Did you have your Return URL Enabled? If not then please check it but let us know if you are still seeing this problem happen.

    You can do this by Logging into your PayPal Account, click on Profile (under My account), then click My Selling Tools, click Update next to Website preferences. You will see " Return URL ", this is where you will update the website you would like the client to return to.