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Why isn't my coupon code working?Asked by EricAndersonJr on August 30, 2013 at 11:31 AM
I created a ticket order form for my theatre organization's next show. I decided to add a coupon code, but the "apply" button has only worked once out of several tries. Also, as soon as I added the coupon box, the form stopped showing the total. Did I miss a step?
I couldn't find the cupon code seted up in your form's paypal payment tool, I guess you disabled it, could you re-activate it in order to make further investigations.Please could you try by clearing your browser's cache and cookies before re-activating your coupon code settings
Hope it helps
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