What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    my Forms showed 10 submission. But view it only show 6

    Asked by abcmanagement on August 31, 2013 at 07:18 PM

    Do not under stand why. Yesterday keep show 4 unread, but could not read them.  What did I do wrong?

    My Forms unread
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    JotForm Support

    Answered by jonathan on August 31, 2013 at 08:11 PM

    Hi,

    The only means for the submissions to be lost is if it was deleted. 

    The 10 submissions you see is correct as there were 10 submissions already for this form http://www.jotform.com/32388942901157 .

    If you check the form's notification email at the email address ####.abcmanagement@gmail.com , there are also 10 emails.

    Unfortunately, deleted submissions are not recoverable anymore. You will need to rely on the email submssions to get the data for the lost/deleted submissions.

    Hope this help. Please inform us if you need further assistance.

    Thanks.