- abcmanagementAsked on August 31, 2013 at 07:18 PM
Do not under stand why. Yesterday keep show 4 unread, but could not read them. What did I do wrong?
- JotForm SupportjonathanAnswered on August 31, 2013 at 08:11 PM
The only means for the submissions to be lost is if it was deleted.
The 10 submissions you see is correct as there were 10 submissions already for this form http://www.jotform.com/32388942901157 .
If you check the form's notification email at the email address ####.email@example.com , there are also 10 emails.
Unfortunately, deleted submissions are not recoverable anymore. You will need to rely on the email submssions to get the data for the lost/deleted submissions.
Hope this help. Please inform us if you need further assistance.