- gaittecAsked on May 19, 2011 at 01:56 AM
On all my forms, allowing multiple files upload causes the files types message to pop up and the upload is not allowed. But, when I change back to single file upload, it works fine. Please help.Page URL:
- allanftdAnswered on May 19, 2011 at 08:30 PM
Thank you for posting your concern. May I ask on which browser(s) were you using when encountered this issue? Which file type(s) were you trying to upload and how big were they?
I have checked your form and also noticed that the Extensions were set up differently, i.e. vgg,zip,jpg,raw,stl,asc,obj,txt,doc,rar,pdf. Kindly add a space after each comma so that it will look like this (similar to the default value); vgg, zip, jpg, raw, stl, asc, obj, txt, doc, rar, pdf.
We hope you find this information useful. Please let us know if we can be of further assistance. Thank you for using JotForm!
- gaittecAnswered on May 19, 2011 at 11:01 PM
I was using Chrome. I tried vgg (my companies proprietary format), jpg, and zip.
The files ranged from 50k to 2000k.
But, your suggestion about the spacing fixed the problem. Thanks very much!
- JotForm SupportNeilVicenteAnswered on May 19, 2011 at 11:02 PM
Glad to know that one of our support members was able to help you.