What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
In order to stop the automatic charges from Paypal and change the payment method to credit card monthly charging, first we must cancel your paypal monthly recurring charges. Then once you have cancelled your paypal you need to re-upgrade your suscription. (From there you can choose from paypal or CC charging.
So to be sure, after cancelling subscription from paypal, kindly inform us to walk you through the process.
First, please follow these steps:
1. Log into your PayPal account
2. Find the latest payment you made to us
3. Click on your subscription number4. Click on "Cancel Subscription" button.Once you are done cancelling paypal let us know to avoid any downgrading problems.But the next step is to re-upgrade your account and choose different payment method.Kindly contact us after cancelling paypal so that we coul guide you along the way.Thank you.