Not able to Sign Up - Error: Email address has registered before.

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    Asked on September 02, 2013 at 05:48 AM


    JF registration process tells me my email address is already in use which is weird as I have never signed up.

    I attempted a pwd reset but the reset button (ie. send email) does nothing.

    I'm a Wufoo user looking to switch, not a good start (MacOSX Snow Leopard latest version of Chrome)


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    Answered on September 02, 2013 at 11:05 AM

    Hello Tim,

    I would like to apologize for this issue.

    Upon checking our records, I don't think you have registered with email address "" yet.

    It must be a browser related issue and you should clear your browser cache before trying to register again. Here is a guide which should help you in how to clear browser cache:'s-Cache

    Please get back to us if the issue persist.

    Thank you!