- TimAsked on September 02, 2013 at 05:48 AM
JF registration process tells me my email address is already in use which is weird as I have never signed up.
I attempted a pwd reset but the reset button (ie. send email) does nothing.
I'm a Wufoo user looking to switch, not a good start (MacOSX Snow Leopard latest version of Chrome)
- JotForm Supportashwin_dAnswered on September 02, 2013 at 11:05 AM
I would like to apologize for this issue.
Upon checking our records, I don't think you have registered with email address "firstname.lastname@example.org" yet.
It must be a browser related issue and you should clear your browser cache before trying to register again. Here is a guide which should help you in how to clear browser cache: http://www.wikihow.com/Clear-Your-Browser's-Cache
Please get back to us if the issue persist.