- orlandofamiliaAsked on September 03, 2013 at 05:11 PM
I've been using Jot Form for about a year or so without any problems. I recently switched the mailing address that my form data is sent to. It worked for about 2-3 days and then I stopped receiving the notifications. I have spent hours (literally 6-8) checking, double-checking, triple-checking all of my email accounts, passwords, servers, etc. I've read over the FAQ and have tried everything I can think of... Please help!
Thanks for your time,
PS. I love and appreciate your services!Page URL:
- JotForm SupportTashaAnswered on September 03, 2013 at 06:48 PM
Your email address was in the bounce list for the reason below. I have already removed it from the bounce list and you should now be able to receive emails.Reason(s) : 5.1.0 - Unknown address error 550-'#5.1.0 Address rejected.'
For more information on how to avoid bounce related issues please review this guide.