What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Facebook Integration doesn't work

    Asked by Rev_Zareh on September 03, 2013 at 05:56 PM

    I have tried severeal times to use the Facebook integration option and have followed the instructions to do so. Alas, there is no success.

    All I get is: App-id is not valid. 

    I have created multiple apps to keep trying, but still nothing works. Is there something I am missing?

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    Answered by Rev_Zareh on September 03, 2013 at 05:59 PM

    NEVERMIND! lol After waiting 5 days and then posting this, I just answered my own question.

    Being that it is my first time even playing with app development, I didn't realize you need to disable sandbox mode.

    Sorry for wasting your time ;)

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    JotForm Support

    Answered by Tasha on September 03, 2013 at 07:51 PM

    Thanks for letting us know that you figured out why your facebook integration was not working. Please feel free to contact us again if you have any further issues.