The subject line on the reply emails are full of code what would cause this?

  • Profile Image
    shannon4kate
    Asked on September 03, 2013 at 09:44 PM

    -------- Original Message --------
    Subject: <table cellpadding="0" cellspacing="0" border="0"><tr><td><ul
    style='padding-left:10px'><li>2 + Tickets (must be purchased before
    September 1st, 2013) (Amount: 75.00 USD, Special Quantity: 2)
    </li></ul> Total: $75.00</td></tr><tr><td><br /><table cellpadding="0"
    cellspacing="0" border="0" style="font-size:10px;"><tr><td
    colspan="2"><b style="color:#777; font-size:12px;">==Payer
    Info==</b></td></tr><tr><td width="70"><b style="color:#777">First
    Name</b> </td><td>Don</td></tr><tr><td><b style="color:#777">Last
    Name</b> </td><td>Payne</td></tr><tr><td><b
    style="color:#777">E-Mail</b>
    </td><td>drpayne@hclsm.com</td></tr><tr><td colspan="2"><b
    style="color:#777;
    font-size:12px;"><br>==Address==</b></td></tr><tr><td><b
    style="color:#777">Name</b> </td><td>Don Payne</td></tr><tr><td><b
    style="color:#777">Street</b> </td><td>105 Forest
    Drive</td></tr><tr><td><b style="color:#777">City</b>
    </td><td>Thomasville</td></tr><tr><td><b style="color:#777">State</b>
    </td><td>NC</td! ></tr><tr><td><b style="color:#777">Zip</b>
    </td><td>27360</td></tr><tr><td><b style="color:#777">Country</b>
    </td><td>United States</td></tr></table></td></tr></table>
    From: Don Payne <noreply@jotmails.com>
    Date: Fri, August 16, 2013 12:37 pm
    To: karen@kisses4kate.org

  • Profile Image
    EltonCris
    Answered on September 03, 2013 at 10:55 PM

    Hi,

    Which form is this happening to so we can check it here? May we suggest to check your notification subject line as well, you may find the problem there.

    Here's an example on how you can modify/change your notification subject header.

    Let us know if the problem still persist after that. Thanks!