- iveyphotographyAsked on September 03, 2013 at 11:03 PM
My email alerts are not coming. email@example.com Can you remove me from the bounce list?
- JotForm SupportEltonCrisAnswered on September 03, 2013 at 11:51 PM
You're right, I have now removed your email from the bounce list. It should be fine now.
Here's the reason why your email ended to the bounce list.
firstname.lastname@example.org is IN the bounce list
Reason(s) : 5.1.0 - Unknown address error 550-'5.1.0 <email@example.com> sender rejected. IB504'
Kindly make sure this email exist and valid then submit a test with your form again. Hope this resolves the problem.