I am getting forms through my email but still cannot read or see them on your site

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    Asked on May 19, 2011 at 10:13 PM

    It is showing 5 submissions but I cannot look at them . on the submissions page it says cannot read form information.

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    Answered on May 19, 2011 at 11:25 PM


    I understand how frustrating this is for you that you have created multiple threads this issue.

    Like what my colleagues have said, we were able to access your form on different computers, so it is definitely an issue with your workstation, either with your browser or your internet connection.

    Have you tried logging in to our site using another browser such as Google Chrome?  If not yet, please do. If it still does not help, try restarting your internet connection. If all else fails, try using another computer to log in to our site.

    Let us know how these solutions work for you. We'll await your updates. Thank you.