What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    why won't the link to my form work?

    Asked by ozarkcca on September 04, 2013 at 02:25 PM
  • Profile Image
    JotForm Support

    Answered by Welvin on September 04, 2013 at 03:06 PM

    Hi,

    Good day! Probably because you have the wrong URL? You have it temporarily disabled? OR, there's a limit to the form,and the limit is already reached.

    You have three forms in your account, which one isn't working?

    http://www.jotform.us/form/32172221563142

    http://www.jotform.co/form/32396292932865

    http://www.jotform.us/form/32170233012132

    Let us know so we can check.

    Thanks

  • Profile Image

    Answered by ozarkcca on September 07, 2013 at 01:58 PM
    My links are working, but now I have a new problem. I paid for premium,
    btw. I am getting registration form submissions to my email, but they
    don't show all the fields, and when I go to the inbox on my jotform
    account, it says there are no submissions. Help!
  • Profile Image

    Answered by jedcadorna on September 07, 2013 at 02:17 PM

    Hi, 

    I can see that your form was disabled, I already enabled your form and everything should work now.

    disabled

    Please let us know if this works.

    Thanks,