What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Field missing when i receive email

    Asked by ipbr21054 on September 04, 2013 at 05:08 PM

    I have added a drop down box to my existing form.

    I have saved the form and copied the iframe code of which i have used on my site.

    When i receive the email there is no Reference field shown ?

    Please can you take a look for me.

    Here is the page in question.


  • Profile Image

    Answered by ipbr21054 on September 04, 2013 at 05:23 PM

    I might haved fixed it by following this page.


  • Profile Image

    Answered by khrisell on September 04, 2013 at 06:34 PM


    We are glad that it has been fixed now.

    However, If you have further questions or inquiry please don't hesitate to let us know so that we could assist you.

    Feel free to contact us anytime.

    Thank you for using JotForm. :)