My email addresses are both on the bounce list

  • Profile Image
    zcoffin
    Asked on September 04, 2013 at 05:43 PM

    Hi,

     

    I'm having trouble using the email notification feature.  I am receiving a message that my email address is on the buonce list.  This is happening for:

     

    zcoffin@emeryweiner.org

     

    and

     

    coffinzm@gmail.com

     

    Thank you!

  • Profile Image
    Tasha
    Answered on September 04, 2013 at 06:49 PM

    Hi,

    I checked on the email addresses that you provided and only zcoffin@emeryweiner.org is in the bounce list. It was added to our bounce list for the reason below.

    Reason(s) : 5.1.2 - Bad destination host 'DNS Hard Error looking up emerywenier.org (MX= ): NXDomain'

    I have already removed it from the bounce list and you should be able to complete setting up your email notifications. For more information on how to prevent bounce related issues please review this guide.

    Thanks!

  • Profile Image
    zcoffin
    Answered on September 05, 2013 at 01:55 PM

    Thank you!

  • Profile Image
    ashwin_d
    Answered on September 05, 2013 at 02:33 PM

    You are welcome.

    Thank you!