- gctcchAsked on September 05, 2013 at 12:41 AM
Some Email Submissions are taking over 24 hours to arrive?
- jedcadornaAnswered on September 05, 2013 at 02:44 AM
May I know which email address you are having problem with? I have tested 4 or your emails and 3 of them works fine.
/var/log/jotform/amazonSES.log:[02/Sep/2013:02:32:07 -0400] 10440226156 AmazonSES Sent email to firstname.lastname@example.org - MessageID:00000140dd5f07b6-9c55607c-63ee-4d3b-b110-2db7cf65b8b9-000000 - RequestId:63968696-1399-11e3-a7f9-39cde102a9f0
Current Server: /var/log/jotform/amazonSES.log:[04/Sep/2013:09:23:55 -0400] 10441238995 AmazonSES Sent email to email@example.com - MessageID:00000140e924c3d2-10ec3802-2866-4e7f-9cfd-3265940ef29a-000000 - RequestId:3f992ca7-1565-11e3-a56e-d1601b723614
Current Server: /var/log/jotform/amazonSES.log:[05/Sep/2013:00:08:47 -0400] 93555836166 AmazonSES Sent email to firstname.lastname@example.org - MessageID:00000140ec4ee019-daf5d8b8-dfcf-4c29-8be8-f60eeb3a554f-000000 - RequestId:dc7c2da0-15e0-11e3-ac83-47c8e0cc0a15
Except to this email
Current Server: /var/log/jotform/amazonSES.log:[04/Sep/2013:09:23:56 -0400] 10441238995 AmazonSES Failed while sending email to email@example.com
- gctcchAnswered on September 05, 2013 at 03:30 AMStill waiting for email from time 00 08 today Info@goldcoasttweedcaravanhire.com.au
- jedcadornaAnswered on September 05, 2013 at 03:52 AM
I do apologized for the inconvenience. I'm still getting same message when trying to check on your email logs. Please take a look at this article to rectify this issue. http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses
Let me know if this works.