- garethjohn01Asked on September 05, 2013 at 06:09 AM
To Whom it may concern,
I re-upgraded yesterday because our account was disabled due to the company card being disabled.
How long does this take as we need it back as soon as possible,
Gareth John Spicer
- JotForm Supportashwin_dAnswered on September 05, 2013 at 06:30 AM
The upgrade of account is instant as soon as the payment is made. Upon checking your account I found that your account is still a free one and not yet upgraded.
Could you please send us your payment details to help us look into our records?
I will wait for your reply.