What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to signup, all username comes up as taken.

    Asked by Peter Diebel on September 05, 2013 at 10:56 AM

    EVERY name I have attempted to use comes up as taken.  I know that some of these cannot be taken as my family's foundation, The Diebel Legacy Fund is the only 501c3 in the US with that name.

     

    Please help!

     

    Pete Diebel

    name
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 05, 2013 at 12:28 PM

    Hello Peter,

    Are you wanting to signup with "TheDiebelLegacy" username?

    Upon checking I find this username still available. I can try and create account for you with this username. Will that be a possible solution for you?

    Which browser are you using btw? Google chrome in incognito mode is advisable. Please try it one more time and let us know the results. You can also clear your browser cache and try again.

    Thank you!