What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do we switch from the $9.95 plan back to the free plan?

    Asked by boardupcorp on September 05, 2013 at 11:34 AM


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    JotForm Support

    Answered by Welvin on September 05, 2013 at 01:09 PM


    Good day! You can do that by going to My Account - Billing Section: http://www.jotform.com/myaccount/billing

    Click on the Starter (Free) Plan

    Click "Switch Plan"

    Click "Cancel Subscription" button


    We can do it as well for your convenience. Just please let us know or confirm to us if you want us to do it in behalf of you.