Account locked

  • Ian Sutton
    Asked on October 21, 2020 at 7:08 AM

    Hi

    I've created a form that allows me to provide my clients a password link to access their own hidden client dashboard on my wix site.

    I have just been locked out of my account as I assume the system flagged the word 'password' in the code?

    Can you let me know how to proceed please?

  • Girish JotForm Support
    Replied on October 21, 2020 at 10:09 AM

    Your account is auto suspended since your form https://form.jotform.com/202942544063351 is collecting password which is phishing as per our Terms of use.

    I have removed the password field from this form and activated your account.

    Please refrain from using the term password on your forms.