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    Change my username, Email problems

    Asked by winstonroberts10 on September 05, 2013 at 12:28 PM


    I changed the email on my account to mhouse2014@gmail.com, but responses are still being sent to my previous email (winston.w.roberts@gmail.com)

     Also, I would like my username changed to morehouse2014. Thank you. 

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    JotForm Support

    Answered by EltonCris on September 05, 2013 at 01:23 PM


    Please make sure your form notification's recipient email is right. Here's how to check that: Finding out E-mail Address used for submission notifications

    Also, you have to make an actual submissions with your form if you'd like to test the email entered in your form notification.


    Your username is now changed to "morehouse2014". Kindly relogin using the new username.