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    Change my username, Email problems

    Asked by winstonroberts10 on September 05, 2013 at 12:28 PM

    Hi,

    I changed the email on my account to mhouse2014@gmail.com, but responses are still being sent to my previous email (winston.w.roberts@gmail.com)

     Also, I would like my username changed to morehouse2014. Thank you. 

    email change my username responses my account
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    JotForm Support

    Answered by EltonCris on September 05, 2013 at 01:23 PM

    Hi,

    Please make sure your form notification's recipient email is right. Here's how to check that: Finding out E-mail Address used for submission notifications

    Also, you have to make an actual submissions with your form if you'd like to test the email entered in your form notification.

    --

    Your username is now changed to "morehouse2014". Kindly relogin using the new username.

    Thanks!