How come my account is not resefreshing?

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    Asked on October 21, 2020 at 01:49 PM

    I exceeded the allotted submissions last month and it is already the 22nd of the next month. Why is my account still suspeded?

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    Answered on October 21, 2020 at 07:01 PM

    Hi, thank you for contacting JotForm support.

    I have now recalculated your monthly limits, and your form should be working fine by now. Kindly check and let us know if the issue persists.

    Thank you.