I am not able to receive responses of the form that are being filled by my customer please help me with this as soon as possible

  • Divya
    Asked on October 21, 2020 at 3:09 PM
  • Kat JotForm Support
    Replied on October 21, 2020 at 8:44 PM

    Hi there,

    Happy to help!

    I created a clone of your form 202945633101043 and sent through a test submission to my email.

    I was able to receive the submission notification without issue.

    Have you checked your Spam folder yet? Gmail especially can be very sensitive when it comes to flagging spam. Here's how-to-prevent-emails-from-landing-in-gmail-s-spam-folder

    Please try the steps lined out in the link above. If the issue persists, please let us know via this thread.

    Thank you!