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DivyaAsked on October 21, 2020 at 3:09 PM
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Kat JotForm SupportReplied on October 21, 2020 at 8:44 PM
Hi there,
Happy to help!
I created a clone of your form 202945633101043 and sent through a test submission to my email.
I was able to receive the submission notification without issue.
Have you checked your Spam folder yet? Gmail especially can be very sensitive when it comes to flagging spam. Here's how-to-prevent-emails-from-landing-in-gmail-s-spam-folder
Please try the steps lined out in the link above. If the issue persists, please let us know via this thread.
Thank you!