Date Field is not on PDF

  • cpayne0
    Asked on October 21, 2020 at 3:31 PM

    Hello

    Our form "COBRA Renewal Questionnaire" has two date pick fields labeled Beginning date of Open Enrollment and End date of Open Enrollment - these fields have stopped being shown on the generated PDF. Why?

    Thank you!

  • Kat JotForm Support
    Replied on October 21, 2020 at 8:53 PM

    Hi there,

    Happy to help!

    Could you please try creating a new PDF document to see if the issue still persists? Here's how:

    1603327957 5f90d7d5c1aa8 create pdf Screenshot 10

    Please ensure that your PDF has all of the correct fields and to Preview PDF. Then, when attaching the PDF to your notification emails, please ensure that you have the correct document.

    Could you please try the solution above and let us know if the issue persists?

    Thank you!