Date Field is not on PDF

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    Asked on October 21, 2020 at 03:31 PM


    Our form "COBRA Renewal Questionnaire" has two date pick fields labeled Beginning date of Open Enrollment and End date of Open Enrollment - these fields have stopped being shown on the generated PDF. Why?

    Thank you!

  • Profile Image
    Answered on October 21, 2020 at 08:53 PM

    Hi there,

    Happy to help!

    Could you please try creating a new PDF document to see if the issue still persists? Here's how:

    1603327957_5f90d7d5c1aa8_create pdf.gif

    Please ensure that your PDF has all of the correct fields and to Preview PDF. Then, when attaching the PDF to your notification emails, please ensure that you have the correct document.

    Could you please try the solution above and let us know if the issue persists?

    Thank you!