Not able to connect payment tool with PayPal account.

  • Profile Image
    valleytshirts570
    Asked on October 21, 2020 at 09:08 PM

    I am trying to connect my paypal account to this account and it keeps telling me something is missing.


    I can sign into my paypal account seperately but when I try to add it here it wont let me after I enter my sign info correctly


    WHY?

  • Profile Image
    ashwin_d
    Answered on October 22, 2020 at 02:36 AM

    I am sorry for the trouble caused to you. Do you see any error message when you try to integrate payment tool with your PayPal account?

    I did clone your form, and I was able to integrate it successfully in test mode. Please check the screenshot below:

    1603348447_5f9127df2627e_paypal.gif

    Are you trying to integrate PayPal payment tool in test mode? I did check your account and found that "Test" mode is enabled. I would suggest you to please change it to "Live" mode and then try to integrate by clicking on the "Connect" button.

    Hope this helps.

    Do get back to us if the issue persists.