Request: Capture users data even if the form is not yet submitted

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    cheekyface
    Asked on September 05, 2013 at 07:27 PM

    Just wondering if it's possible to put this in as a feature request if it's not already possible?

    I used to have this with wufoo and it was handy to see how many people stopped and at what point and if they had entered their email address I could sent them a quick email to ask if they had any problem with the form.

    Thank you.

    Danny.

  • Profile Image
    jonathan
    Answered on September 05, 2013 at 09:40 PM

    Hi Danny,

    There are 2 methods to have saving session in JotForm.

    1. How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later

    2. How-to-Save-Forms-to-Continue-Later

    Though I would like to clarify to you that save session is not equal to save submissions. 

    Meaning, if the form is not yet submitted, you will not be able to capture yet the data in your form's submissions database.

    Inform us if you have further inquiry.

    Thanks.

  • Profile Image
    cheekyface
    Answered on September 05, 2013 at 10:30 PM

    Thanks, I have read about those options (will check them again).

    What I was asking about is more a case of capturing whatever data is there at the point when a user decides to give up or for whatever reason does not continue with the form to the end.

    As I mentioned this was possible with wufoo and was very handy for following up as it was a quote request form so it was good to know how many potential customers had not completed the form.

    If it's possible can you put this in as a feature request?  It's not an urgency for me but something I think would be handy.

  • Profile Image
    EltonCris
    Answered on September 06, 2013 at 12:00 AM

    @ cheekyface

    We do not have such feature yet so I have now raised this as a feature request. We'll see if this is possible for implemention.

    Thanks!

  • Profile Image
    cheekyface
    Answered on September 06, 2013 at 12:13 AM

    Thank you