PayPal Pro new security update

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    Asked on October 22, 2020 at 06:39 AM


    I have received today an email from Paypal warning that I should upgrade security to be co pliant with EU regulations. In the email, there's a link with further explanations:

    A few months ago I contacted you regarding being PSD2 compliant. Now it seems there's a new 3D secure protocol? How this applies to Jotform?

    I have been a frequent user of Jotform since 2010 and use the forms a lot with Paypal Pro. Please let me know where and how are you standing with this request.

    Many thanks,

    Julio Hardy

    Jotform account: galaawards

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    Answered on October 22, 2020 at 09:21 AM

    Hi, thank you for contacting JotForm support.

    I'm sorry I am not quite familiar with the new PayPal Pro security upgrade. I will request more details about it on our payment team. As soon as we have more information, we will let you know via this thread.

    Thank you.

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    Answered on October 22, 2020 at 10:28 AM
    Thank you Jovanne.
    I think that you have already put in place the PSD2 compliance. Please keep me posted.
    All best,