Form is not responsive on mobile view.

  • MaritimePAOC
    Asked on October 22, 2020 at 12:26 PM

    The mobile version of my form does not look like the desktop version - the forms aren't scaling down to fit the mobile view. Is there a fix for this? I need a functioning mobile version.

    Desktop:

    1603383823 5f91b20f013a7 Screen Shot 202 Screenshot 10

    Mobile:

    1603383797 5f91b1f55b82f Screen Shot 202 Screenshot 21


  • KrisLei Jotform Support
    Replied on October 22, 2020 at 6:30 PM

    Hi,

    I have checked your form using my mobile device, and it seems to show fine on my end:

    1603405738 5f9207aa9f51e Screenshot 1023 Screenshot 10

    Is it embedded on a website? If it is, kindly share with us the URL where the form is located to investigate it further on our end? Also, may we ask for the make and model of the device you are using?

    Thank you. Looking forward to your response.