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Sherry WeaverAsked on October 22, 2020 at 2:30 PM
Hello,
I received the attached email about a recurring payment being charged by your company. I don't have an account with you so I'm guessing it's a phishing email but wanted to confirm. Please let me know if this is a valid email and if it came from you. If so, it is not something I ordered (I've never even heard of your company). If not, someone is using your name to extract information from me.
Thanks for your prompt attention to this matter.
Sherry Weaver
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Welvin Support Team LeadReplied on October 22, 2020 at 8:56 PM
Hello Sherry,
Yes, it's from us. It's not related to any account, but a payment made through a form created on our form builder. It's through the following form ID 92776130645158, which is shown in the recurring email.
The full form in question is this https://www.jotform.com/form/92776130645158.
The form is for Leadership Park City Alumni (https://leadershippca.org/). Do you recognize this organization/website? Unfortunately, I can't mention the form's owner as it seems LPCA is only a client of them. They don't really own the form.
You can cancel the subscription by clicking the Cancel link in the email.
Thanks