What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Where are uploaded files stored? What is max file size?

    Asked by James Scott on September 06, 2013 at 06:53 AM

    I am looking to create a form to act as a point of submission for applicants in a design competition we will be running. The file sizes will thus be quite large. What is the max upload per submission.

    Also, where are the files stored. Are they stored on my account and linked to the other data in the form or are they all emailed to me?

     

    If you could respond quickly I would be hugely appreciative as I am working to particularly tight deadlines.

     

    Regards

    James

    size uploaded files max file size create a form create my account
  • Profile Image

    Answered by khrisell on September 06, 2013 at 07:29 AM

    Hello,

    1 GB is the maximum limit for upload fields, however, a free account only has 100MB of storage space which effectively renders the 1 GB limit useless (for free users, at least).

    If you plan to use your forms for bigger uploads, you may want to consider upgrading to a Premium or a Professional plan. Take a look at our pricing page for more information.

    You can find the uploaded files under your "SUBMISSIONS" page.

     

    Also, the link to that file is also emailed to you via submission email notification (if you have setup the email alert notification of your form.)

    Kindly let us know if you have further questions or inquiry and we'll be glad to assist you with it.

    If it is a new topic, kindly open another thread to assist you better and avoid confusion.

    Thank you. :)

  • Profile Image

    Answered by JFKUMentorship on December 05, 2013 at 05:54 PM

    I'm feeling stupid because I am staring at the submissions page and don't see it. Little help?

    Also, the links in my notifcation are not live, just plain text file names. Any ideas?

     

    Thanks so much.

  • Profile Image
    JotForm Support

    Answered by Welvin on December 05, 2013 at 07:37 PM

    @JFKUMentorship,

    Thanks for contacting us. We can help you about that matter, but we would suggest posting that into a separate thread. Start a new thread using this link: http://www.jotform.com/answers/answer.php?

    Thanks for your understanding.