What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having trouble getting into the site as well as login on

    Asked by bescenemultimedia on September 06, 2013 at 09:55 AM
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    JotForm Support

    Answered by ashwin_d on September 06, 2013 at 10:14 AM


    Upon checking your account, I found it is already active and you should not have any difficulties.

    Do you see any error on screen? Have you tried clearing your browser cache already? If not, please do so as it can be a browser related issue. Here is a guide to help you:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Do let us know if the issue persist.

    Thank you!